Everything You Need for Safe Social Commerce
Escrow-Powered Payment Protection
Every transaction on TrustCart goes through a 3-stage escrow flow. Buyer funds are locked the moment payment is confirmed by Paystack's webhook, held securely, and released only after verified delivery confirmation.
- Real-time Paystack webhook validation
- Funds locked immediately on payment success
- Automated release on buyer confirmation
- Manual admin override for disputes
- Full audit trail for every transaction
Structured Order Tracking
Say goodbye to chaotic WhatsApp DMs. Every order gets a unique ID, status timeline, and paper trail. Sellers manage everything from a clean dashboard.
- Unique order IDs for every transaction
- Real-time status: Pending → Paid → Shipped → Confirmed
- Buyer and seller notifications via WhatsApp
- Downloadable order receipts
- Bulk order management for high-volume sellers
Built for WhatsApp Commerce
TrustCart doesn't replace WhatsApp — it supercharges it. Share checkout links directly in DMs or Stories. Buyers never leave WhatsApp to complete a purchase.
- One-click checkout link generation
- WhatsApp-optimized link previews
- Order confirmation messages sent automatically
- Delivery prompt sent to buyer at the right time
- Dispute notification flow via WhatsApp
Fair, Fast Dispute Handling
When something goes wrong, TrustCart's dispute system gives both parties a fair process. Evidence is reviewed by our admin team with a clear decision timeline.
- Buyer initiates dispute with reason and photos
- Seller responds with evidence
- Admin reviews within 48 hours
- Refund or release decision communicated
- Funds held safely throughout the process
Ready to Experience All These Features?
Start your free account and see why Ghana's top WhatsApp sellers choose TrustCart.