Everything You Need for Safe Social Commerce
Buyer & Seller Protection
Every transaction on TrustCart goes through a secure verification workflow. Paystack confirms payment, TrustCart tracks the order, and payout eligibility is updated after delivery confirmation.
- Real-time Paystack webhook validation
- Payment confirmation recorded immediately
- Payout eligibility updated on buyer confirmation
- Manual admin override for disputes
- Full audit trail for every transaction
PAYMENT STATUS
GHS 500 — SneakersHELD
Awaiting delivery confirmation
WEBHOOK VALIDATION
Paystack signature verified
Amount matches order
Order verification started
Structured Order Tracking
Say goodbye to chaotic WhatsApp DMs. Every order gets a unique ID, status timeline, and paper trail. Sellers manage everything from a clean dashboard.
- Unique order IDs for every transaction
- Real-time status: Pending → Paid → Shipped → Confirmed
- Buyer and seller notifications via WhatsApp
- Downloadable order receipts
- Bulk order management for high-volume sellers
Order #TC-00482
PAIDAnkara Dress, Size M — GHS 240
Order Placed
Feb 14, 09:22 AM
Payment Verified
Feb 14, 09:25 AM
Awaiting Delivery
In progress
Built for WhatsApp Commerce
TrustCart doesn't replace WhatsApp — it supercharges it. Share checkout links directly in DMs or Stories. Buyers never leave WhatsApp to complete a purchase.
- One-click checkout link generation
- WhatsApp-optimized link previews
- Order confirmation messages sent automatically
- Delivery prompt sent to buyer at the right time
- Dispute notification flow via WhatsApp
TrustCart Checkout
Shared by Ama Fashion ✓
GHS 340
Premium Kente Bag
Buyer Protected
Pay Securely
Fair, Fast Dispute Handling
When something goes wrong, TrustCart's dispute system gives both parties a fair process. Evidence is reviewed by our admin team with a clear decision timeline.
- Buyer initiates dispute with reason and photos
- Seller responds with evidence
- Admin reviews within 48 hours
- Refund or release decision communicated
- Payment and payout status tracked throughout the process
Dispute Opened
Buyer: Item not as described
Evidence Submitted
3 photos uploaded by seller
Admin Review
Decision in 48 hours
Resolved — Funds Released
Ready to Experience All These Features?
Start your free account and see why Ghana's top WhatsApp sellers choose TrustCart.