Legal & Policies

COOKIE & LOCAL STORAGE POLICY

Effective date: September 25, 2026.

TrustCart uses cookies and similar browser storage for authentication, security, carts, checkout continuity, preferences, and essential platform operation. Strictly necessary storage operates without an optional-cookie consent choice because the requested account or checkout service cannot function securely without it.

1. Strictly necessary cookies

• trustcart_access_token: an HttpOnly authentication cookie used to maintain seller, administrator, and buyer sessions. Browser scripts cannot read it. It normally expires after one day or is cleared at logout.
• trustcart_csrf_token: a request-protection value used to prevent unauthorised actions made through an authenticated browser session. It normally expires with the authentication cookie.
• Short-lived verification, security, and rate-limit records used to prevent repeated login, PIN, authenticator, password-reset, and WhatsApp-code abuse.

2. Essential local storage

• Storefront cart contents, selected variants, quantities, and checkout return paths.
• Buyer, seller, and administrator session continuity while secure-cookie migration is completed.
• Theme, interface, workspace, notification, consent, and accessibility preferences.

3. First-party operational analytics

TrustCart may record first-party storefront and product events such as views, searches, cart actions, and checkout starts to provide sellers with aggregated operational analytics, prevent abuse, and improve the service. Sellers must not use these events to identify unrelated visitors or build profiles outside legitimate store operations.

4. Optional analytics and advertising

TrustCart does not use this policy to authorise optional advertising, cross-site tracking, or third-party behavioural analytics before any consent required by law is obtained. If those technologies are added, TrustCart will provide appropriate choices, including rejecting optional storage, and will update this policy.

5. Your controls

Browser settings can clear or block storage, but essential account, cart, checkout, and dashboard functions may stop working. Logging out revokes the active server session and clears TrustCart authentication cookies. Clearing local storage may also remove a cart and saved interface preferences.